Sales Policy – ChipTopin Canvas

Effective Date: Aug 12, 2025

Welcome to ChipTopin Canvas — your trusted destination for premium art prints and custom artwork. We are thrilled you’ve chosen to explore our collection and we’re committed to providing you with a seamless, enjoyable shopping experience. By purchasing from ChipTopin Canvas, you agree to the terms outlined below.

1. Product Information & Availability

We take great care to ensure all product descriptions, images, and pricing on chiptopin.com are accurate. However, details and pricing may change without prior notice.

  • Availability: All products are subject to stock levels. If an item is out of stock, we will notify you promptly and provide alternatives if possible.
  • Custom Orders: The details you provide for custom artwork are essential to achieving your vision. Please review all instructions carefully before confirming. Errors in the provided details may not be eligible for a return or refund.

2. Ordering Process

Ordering from ChipTopin Canvas is simple:

  1. Browse our collection at chiptopin.com.
  2. Add desired items to your cart.
  3. Proceed to checkout and provide payment and shipping details.
  • Order Confirmation: You will receive a confirmation email within 24 hours. If you do not receive it, contact us at info@chiptopin.com or (503) 829-9987.
  • Payments Accepted: Major credit cards (Visa, MasterCard, American Express, Discover), PayPal, and other available methods. Transactions are securely processed through our payment gateway.

3. Pricing & Taxes

  • All prices are listed in USD and may change without notice.
  • Applicable sales tax will be calculated based on your shipping address.
  • Shipping fees are determined at checkout based on order weight and destination.

4. Shipping & Delivery

We strive to deliver your artwork quickly and safely.

  • Processing Time: 1–3 business days for ready-to-ship items; custom artwork may take longer.
  • Shipping Options: Standard and expedited methods available.
  • Delivery Estimates: Provided at checkout but are not guaranteed.
  • Tracking: Provided once your order is shipped.

5. Returns & Refunds

  • Custom Orders: Non-refundable unless damaged or defective upon arrival.
  • General Returns: Accepted within 14 days of delivery for non-custom items in original condition. Return shipping is the customer’s responsibility.

Please see our Refund and Returns Policy for detailed instructions.

6. Order Cancellations

Orders can be canceled before processing or shipping. Once shipped, cancellations are not possible, but returns may still be arranged according to our policy.

7. Damaged or Defective Items

If your item arrives damaged or defective:

  • Contact us within 7 days.
  • Retain all packaging and provide photos of the damage.
  • We will arrange a replacement, repair, or refund depending on the case.

8. Customer Service

We value every customer and are here to help. For questions, concerns, or assistance:

📍 Address: 37373 S Foltz Rd, Molalla, Oregon (OR)
📞 Phone: (503) 829-9987
📧 Email: info@chiptopin.com
🌐 Website: chiptopin.com

9. Changes to This Policy

We may update this Sales Policy periodically. Changes will be reflected on this page with an updated effective date. Continued purchases indicate your acceptance of the revised terms.