Sales Policy for ChipTopin Canvas


Effective Date: December 26, 2024

Welcome to ChipTopin Canvas! We are thrilled that you’ve chosen to explore our premium collection of art prints and custom artwork. Our goal is to provide you with a seamless and enjoyable shopping experience. By purchasing from ChipTopin Canvas, you agree to the terms outlined in this Sales Policy. Please take a moment to read through our policy carefully.

1. Product Information and Availability

We take great care to ensure the accuracy of product descriptions, images, and pricing on chiptopin.com. However, there may be occasions where product details or pricing are subject to change. We reserve the right to update or modify product details and pricing at any time without prior notice.

  • Availability: All products listed on our website are subject to availability. In the event an item becomes out of stock or unavailable, we will notify you as soon as possible and provide alternatives, if available.
  • Custom Orders: For customized artwork, the details you provide are crucial to creating a product that aligns with your vision. Please ensure that all instructions are accurate. Any mistakes in the provided details may not be eligible for a return or refund.

2. Ordering Process

To place an order with ChipTopin Canvas, simply browse our website at chiptopin.com and add the products you wish to purchase to your shopping cart. Once you’re ready, proceed to checkout where you will be prompted to provide your payment and shipping information. By placing an order, you are making an offer to purchase the item(s) from us, and we reserve the right to accept or decline this offer.

  • Order Confirmation: After placing your order, you will receive an order confirmation via email. This confirmation serves as proof of your purchase. If you don’t receive a confirmation within 24 hours, please contact us at info@chiptopin.com or (503) 829-9987 to ensure that your order has been processed correctly.
  • Payment: We accept payment through major credit cards (Visa, MasterCard, American Express, Discover), PayPal, and other available payment methods. All transactions are securely processed through our payment gateway.

3. Pricing and Taxes

All product prices listed on our website are in U.S. dollars (USD) and are subject to change without notice. The price of an item is determined at the time of purchase and will be shown at checkout. Taxes, shipping fees, and any other charges will be added to your order total during the checkout process.

  • Taxes: Sales tax will be applied to orders based on the applicable state and local tax rates for your shipping address.
  • Shipping Fees: Shipping fees are calculated at checkout based on the weight and destination of your order.

4. Shipping and Delivery

At ChipTopin Canvas, we aim to deliver your order promptly. Shipping times and costs will vary based on your location and the products you order. Once your order is processed, we will send you a shipping confirmation with tracking information.

  • Processing Time: Orders are typically processed within 1–3 business days. However, custom orders may require additional time for completion. If there are any delays in processing, we will notify you as soon as possible.
  • Shipping Methods: We offer a range of shipping options, including standard and expedited shipping. Shipping costs will be displayed at checkout.
  • Delivery Times: Estimated delivery times are provided at checkout, but please note that these are only estimates and not guaranteed.

5. Returns and Refunds

We want you to be completely satisfied with your purchase from ChipTopin Canvas. If you are not satisfied with your order, please refer to our Refund and Returns Policy for detailed instructions on how to return an item.

  • Custom Orders: Customized artwork is non-refundable unless the item is damaged or defective upon arrival. Please review all details carefully before confirming your custom order.
  • General Returns: For non-custom items, returns are accepted within 14 days from the date of delivery. The item must be in its original condition, and the return shipping costs are the responsibility of the customer.

6. Order Cancellations

If you wish to cancel an order, please contact us immediately at info@chiptopin.com or (503) 829-9987. Once an order has been processed or shipped, we are unable to cancel or modify it. However, you may still return the item in accordance with our Refund and Returns Policy.

7. Damaged or Defective Items

If your order arrives damaged or defective, please contact us within 7 days of receiving the item. We will work with you to resolve the issue by offering a replacement, repair, or refund, depending on the situation.

  • Damage during Shipping: Please retain all packaging materials and take photos of the damage. This will help us process your claim with the shipping carrier.

8. Customer Service

At ChipTopin Canvas, we are committed to providing you with excellent customer service. If you have any questions, concerns, or need assistance, please don’t hesitate to contact us.

9. Changes to This Sales Policy

We may update or modify this Sales Policy from time to time. Any changes will be reflected on this page with the updated effective date. By continuing to make purchases from ChipTopin Canvas, you agree to be bound by the revised policy.